“The Audio Service Is Not Running” is an error message that pops up on Windows 10 OS. As you can rightly assume, that message says that there is something wrong with the respective system’s audio function. If you have experienced the same matter, you are not alone. There are many other users who report this issue and looking for help from experts to fix it. So, continue reading and learn what to do if your audio services not responding.
What is “The Audio Service Is Not Running”?
It is true that many individuals have experienced that their audio services not responding due to some reason. When this issue triggers, the sound icon on the taskbar appears with a small red-color “X” mark. When you move the mouse pointer on to this icon, the message “The Audio Service Is Not Running” or ‘audio services not responding’ appears.
This error is pretty common for Windows 10 and Windows 7 systems. However, the truth is that this error can appear on any Windows system. Once this message appears, it is obvious that you cannot hear any sound through the computer’s sound output devices. That means your speakers or headphones will not produce any sound once this issue triggers.
In pretty much all cases, the actual reason behind this issue is the stopped Windows Audio service in the system. If not, at least one or more of the respective service’s dependencies have stopped. In some instances, the service can be stopped while it is running. If not, it can even be prevented from starting automatically at the boot of the computer. In simplest terms, “The Audio Service Is Not Running” issue triggers whenever the Windows Audio service stops.
Interestingly, a considerable number of users could fix this issue with a restart of their system. So, even if we have listed down some advanced fixes below, you too can try a restart first. Nevertheless, restarting could be a temporary solution for this issue in most cases, and the error can appear again. After all, restarting your PC whenever your audio services not responding will be a headache. Also, it is an utter disturbance, particularly if you want your computer to produce sound smoothly all the time. So, without getting to the “restart” issue, let’s move to the real fixes and get your audio output back.
Method 1: Just increase or decrease the volume of the computer if audio services not responding
Yes. This solution sounds pretty weird. However, a surprising number of Windows users (even some of the professionals) can consider this as their solution. That means the issue has triggered just because of the wrongful adjustment of volume. To fix it, all you have to do is adjusting the volume of the computer by a very little margin. Plenty of individuals have succeeded with this issue, so trying this fix is totally worth it. So, let’s work on the simplest solution first and move to the others if that doesn’t work.
- First, you should locate the Sound icon on your taskbar and click on it. Since the audio service is not running, it should have a red “X” icon on it. So, click on it, and you will see a volume slider. You can drag this slider to increase and decrease the volume of the computer.
- Even the slightest adjustment of the slider will increase or decrease the volume of the computer.
- As a result of that, you will be able to see that the red-color “X” is gone. That means you don’t see “The Audio Service Is Not Running” message anymore on your computer. To clarify it, just move the mouse pointer over the speaker icon and see if the error message persists.
Method 2: Give Windows Audio service and its dependencies a restart
If you were not lucky enough to have the issue solved by adjusting the volume, don’t worry. This is another very efficient solution that works perfectly in most cases. As per this solution, you have to restart the Windows Audio service with its dependencies. In fact, the Windows Audio service has three dependencies, and we are going to restart them all. Also, we will be setting all those three services to start automatically when the computer boots.
To get it done, you should follow the steps mentioned below.
- First, bring the “Run” utility by pressing “Windows Key” and “R” key on the keyboard. Once the “Run” utility appears, you should type in services.msc in the given field. Then, hit the “Enter” key or press “OK.”
- Now, you should locate the service called “Windows Audio” and double-click on it. Then, once the popup menu appears, you should choose “Automatic” under the “Startup” type.
- You should repeat the above step with the service called “Windows Audio Endpoint Builder.” Next, you should find “Multimedia Class Scheduler” and set it too to startup automatically. If this service is not available on your system, you shouldn’t worry about it.
- Now, you should right-click on;
Windows Audio Endpoint Builder service
Multimedia Class Scheduler service
Windows Audio Service
And, you should click on the option “Restart” on each popup menu that appears.
- Once all those services are restarted, you can see that the red-color “X” mark has gone. That means the Windows Audio service on your system has started again, and the audio should work fine. You will not see the error message when you move the mouse pointer over to the speaker icon.
Method 3: Reconfigure your log-on settings to fix audio services is not running
When it comes to some cases, the issue may relate only to some accounts on your computer. That is because those services are not configured to work only on some accounts. So, to fix it, you should simply change the log-on settings on the system. You can follow the steps mentioned below to get it done.
- Open “Run” utility simply by pressing “Windows” and “R” keys simultaneously on the keyboard.
- Once the utility is open, you can type the text “Services.msc” and hit “Enter.”
- Now that the Services window is opened, you should right-click on the “Windows Audio.”
- Then, click on the option called “Log On” and then go to “Local System Account.” Be sure that you avoid “This Account” and click on the aforementioned “Local System Account.”
- That’s it. Just check if the problem is gone.
In addition to that, it would be a good approach to run the computer in Safe Mode. That will disable all the third-party applications in the system.
Method 4: Update the sound drivers to fix audio services is not running
If none of the above methods have worked for you, the next available solution is a driver update. There is no shortage of instances where the audio is not working just because the sound drivers are outdated. So, you can update the sound drivers on the system and check if the problem is gone.
Well, when it comes to updating sound drivers, there are two options to consider. You can either do it using the manual method or get it done using a third-party tool. Of course, the manual method is pretty complicated for an average user, and there are chances for mistakes. After all, finding the correct driver for the sound hardware and getting it downloaded could be somewhat time-consuming. However, if you choose to do it through a professional third-party software, the process is very smooth and fast.
In that case, you can use an application like Driver Easy. The specialty of Driver Easy is that it scans your PC for potentially outdated and corrupted drivers. Then, it searches for the most appropriate drivers from the internet. You will not end up downloading the wrong driver, thanks to the smart functionality of this third-party tool.
In fact, Driver Easy offers you two options when downloading the drivers. You can sue the free version or pro version. With the pro version, you can download all the drivers installed using only two clicks.
Here’s how to use it to download drivers.
- Download and install Driver Easy and launch it.
- Click on Scan Now.
- Navigate to your audio driver from the list and click on the button labeled “Update” next to it. If you use the free version, you can install the driver manually. If you have the Pro version, you can see an option called “Update All.” This will download and install the latest updates for all the outdated drivers in your system.
So, those are the solutions you should try when The Audio Service Is Not Running (audio services not responding). If you have further questions related to this matter, please let us know in the comments section below.