Android errors are far from uncommon. Some users experience Android errors on a weekly basis and shrug them off, but errors like “there was a problem parsing the package” aren’t as easy to dismiss. This particular error prevents users from downloading games from the Google Play Store. As you can imagine it’s troublesome and because it prevents you from downloading or updating certain apps, you probably want to fix it quickly.
Unfortunately, given that there are so many reasons for this error showing up, fixing it requires some trial and error. To help you along the way we’re going to look at the known reasons for the common parsing error occurring and how to start fixing it.
Part #1 – Reasons for “There Was a Problem Parsing the Package.”
First, it’s a good idea to have an understanding of what causes the problem you’re trying to fix. This allows you to narrow down the list of fixes that may help you out. Google has yet to repair this problem, and therefore the exact reason for the parsing issue is unknown. Nonetheless, here are a few of the most common reasons for it appearing.
Reason 1 – Updating Android
Keeping the Android version up to date with the most recent release is important. Primarily because of security updates and performance tweaks. But, even though this is the case, updates can sometimes fail to install properly and cause problems like this.
Reason 2 – Infected APK File
You may be installing an APK that contains an infection of sorts. Usually, this won’t happen if you’re downloading apps from the Google Play Store, only if the app is from a third-party website. Avoid downloading APKs which you can’t guarantee are safe.
Reason 3 – Incompatible Application
Google Play Store automatically detects if your device is compatible with the app you want to download. Therefore, this can only be the reason if you download apps from elsewhere. Make sure that the app is compatible with your device prior to installation.
Reason 4 – Antivirus Confliction
Having antivirus software is crucial to keeping your data safe, but it can sometimes mistake APK files as dangerous. Some antivirus apps include an “Exceptions” list that exempts certain files from malware scans. On the other hand, you may have to disable your antivirus temporarily.
Part #2 – Take a Backup Before Fixing the ‘There Was a Problem Parsing the Package’
Prior to making attempts to fix this “there was a problem parsing the package” issue, it’s preferable that you take a backup to minimize the risk of data loss. Fixing any sort of Android problem could result in losing your personal data, which is the last thing we want to happen. Because there aren’t many reliable Android data management tools readily available, we recommend using dr.fone – Android Backup & Restore.
- Selectively back up only the most important files from your Android device.
- Download backups from your iCloud account and selectively extract data from them.
- All of your data will transfer securely without any risk of data loss.
- dr.fone can manage your text messages, photos and videos, contact information, apps, and many other data types.
- If you root your Android device, then dr.fone can also back up your app data.
- Preview all of your data before letting dr.fone back up or restore.
After you take a backup of your Android device, you won’t have to worry about data loss any longer. If you do experience data loss while fixing the parsing error, then you can simply open dr.fone – Backup & Restore, and restore the backup to your device.
How to Use dr.fone – Phone Backup (Android)
Follow the short guide below to see how you can back up your Android device before you attempt to fix “There Was a Problem Parsing the Package”.
Step #1 – Download and install the dr.fone program on your computer.
Step #2 – Connect your Android device using the USB cable (that you were given with the device) to your computer, and open dr.fone.
Step #3 – Click on “Phone Backup” from the main menu and select “Backup“.
Step #4 – You’ll then be shown the different data types that dr.fone is capable of backing up; choose the types of data that you want to back up.
Step #5 – Click “Backup“, and after a couple of minutes, a backup will be successfully taken.
This will take you just a few minutes, and it guarantees that your data is safe. Some of these fixes use complex procedures, and as such, there’s a chance that you lose some of your personal data.
Part #3 – Effective Fixes for Problem Parsing the Package
Eventually, you’ll be ready to fix your device. At this point you might start trying different solutions to fix “Problem Parsing the Package” so to lessen the stress and save time, here are the fixes that we believe to be the most effective.
Fix 1 – Enable “Unknown Sources” to Fix ‘There Was a Problem Parsing the Package’
Did you download an app from a third-party website? This may be the real issue. Android devices are, by default, not able to download apps from anywhere other than the Google Play Store. Fortunately, it only requires a quick setting change to disable this function.
Step #1 – Open the “Settings” app.
Step #2 – Go to “Security” and tap the “Unknown sources” box to enable it.
You’ll now be able to download apps from anywhere. Please remember that downloading third-party apps is risky and if malware is present it will damage your device.
Fix 2 – Disable Any Antivirus Apps to Fix ‘There Was a Problem Parsing the Package’
Antivirus apps are becoming increasingly popular which is, of course, fantastic. What does this mean? Simply that more and more people are adding security to their smartphones and tablets, thus protecting them from hackers. However, antivirus software may block an app from installing if it thinks that the app is dangerous.
#1 – Go to “Settings” and tap on “Apps”.
#2 – Locate and tap on the antivirus app that you are using.
#3 – Tap “Uninstall” and then “Ok”.
After uninstalling your antivirus software, try and install the APK which was causing the error one more time. Make sure that you reinstall your antivirus app afterward, regardless of if this solution fixes there was a problem parsing the package.
Fix 3 – Clear the Google Play Store Cache
Every time that you download a new application from the Google Play Store, it saves some data about the new app. In addition, the Google Play Store will track how you browse the store to collect information and showcase new apps that Google thinks will appeal to you. Over time this data becomes useless and to clear it, use this guide.
#1 – Open the Google Play Store and tap “Settings”.
#2 – Scroll down and under “General”, tap “Clear local search history”.
Try and remember to do this once every few weeks. Aside from potentially fixing the package parsing problem, it will also free up some storage.
Fix 4 – Factory Reset Android
At the end of the day, if nothing fixes there was a problem parsing the package, a factory reset is in order. We highly recommend taking a backup with dr.fone – Backup & Restore beforehand. This will mean that your personal data is secure, but the system files are not.
#1 – Open the “Settings” application and tap on “Backup and Reset”.
#2 – Choose the “Factory data reset” option and read the information that is shown.
#3 – Tap on “Reset Device” to proceed.
#4 – Your Android device will take care of everything else. The factory reset will take between 5 and 10 minutes.
After your Android device is reset, you can go ahead and restore the backup that you took earlier. A factory reset is an inconvenience, but if nothing else helps, then it could be your only choice.
Fix 5 – How to fix ‘There is a Problem Parsing the Package’ in 1-click
Except for the above methods, here is a 1-click, simple solution for you to choose from too. Dr.fone – System Repair (Android) can fix all your Android system errors quick and effortlessly.
Key features of dr.fone – System Repair for Android
- Clean simply and with a user-friendly interface
- Completely without technical knowledge needed
- It can repair your ‘There is a Problem Parsing the Package’ issue in just 1-click
- It can fix most parsing problems with your apps, including ‘There is a Problem Parsing the Package’
- Well supports all the latest Samsung Galaxy models, including Samsung Galaxy Note 10/S9/S8
Steps to Fix ‘There is a Problem Parsing the Package’ by dr.fone – Repair
Note: please be kindly remind to backup all your Android data before proceeding this repair task, as it can permanently erase all your Android data, including your photos, music and other personal information.
Step 1. Download and launch dr.fone, and then select the System Repair function.
Input your Android and firmware info to make sure that the correct version of the OS had been installed. Then type ‘000000’ to start the Repair process.
Step 2. Please follow below instructions to get into Download Mode, then start your Repair process.
Once the process completed, the firmware will start downloading.
Step 3. After the firmware downloaded, it will install to your Android automatically.
After all, completed, disconnect your Android and then you will find there is no issue of ‘There is a Problem Parsing the Package’ on your phone now.
Part #4 – Transferring Data Off of Your Device
Unfortunately, there’s a small chance that none of these fixes will get rid of the problem. This usually means that the device’s hardware is faulty in some way and after having a professional look at it, you may be told that you need to purchase a new Android device. If this is the case, then you’ll have to transfer the data off of your smartphone, which is where dr.fone – Phone Manager (Android) comes in handy.
Some of the useful features that dr.fone – Phone Manager for Android has to show are:
- Transfer iTunes media to an Android device.
- Extract data from an Android or iOS device and add it to your iTunes library.
- Manage all of your data (photos, videos, music, contact info, apps, etc.).
- View and extract specific files from your device’s storage.
- Uninstall multiple apps at once, including third-party and pre-installed apps.
- Browse all of the files using the Explorer feature.
A variety of different tools come with dr.fone – Transfer and when saving your data, this is the program you should be using.
Steps to Extract Data from Android Device
Although a part of the dr.fone Toolkit, the Transfer feature works differently to the Backup & Restore features. Use the following steps to extract personal data from your Android device.
#1 – Start by installing dr.fone on your computer and launching it.
#2 – Connect your Android device and select “Phone Manager” from the program’s main menu.
#3 – On the navigation panel at the top of the window, click the “Photos” tab.
#4 – Use the sidebar to browse through your photo albums and select the photos that you are transferring over to your PC.
#5 – Next, click the export icon above your photos and select “Export to PC“.
#6 – Lastly, choose a folder to export the photos. Repeat this process with the other data types that are available (e.g., music, videos, contact information, etc.).
This example uses photos, but other data types use a very similar method. All you have to do is set up dr.fone – Phone Manager (Android), connect your device, select the data that you are saving, and choose somewhere to save it to. There really isn’t much to it!
Android errors like this can be a headache to fix, but this article has all of the information that you need to eliminate it. Whatever app you try to download when “there was a problem parsing the package” occurs, one of the fixes above will get you on the right path. As always, take a full backup of your Android device before attempting to fix this issue. Some solutions are risky, and data loss isn’t unheard of, so use dr.fone. With dr.fone – Android Backup & Restore you’re able to manage all of your device’s data and back up or restore it selectively; it’s the perfect tool to have.