What is The Net HELPMSG 2182 Error on Windows Store App and How to Fix It?

The Window app store is the gateway to a lot of many apps, but this path sometimes gets hindered by errors like Net HELPMSG 2182. In the following article, we are going to analyze this error and then give you five best solutions to get rid of it easily. Let’s begin!

What is the meaning of the Net HELPMSG 2182 error?

This error has been reported to occur when most of the users have emerged while trying to install new updates into their Windows 10 PCs. Another case was when they tried to open the MS Store for installing new applications. The message that pops-up on the screen looks like-

Problem with BITS Service: The requested service has already been started. More help is available by typing Net HELPMSG 2182.”

What is the meaning of the Net HELPMSG 2182 error?

Now this implies that the error is associated with the BITS or the Background Intelligent Transfer Service. The major function of this service is to help the Microsoft servers for the update download. This error disrupts this service, and it is due to this only that the users fail to get any update or download any Windows app.

PS: if you are experiencing the errors like potential Windows update database error detected or Desktop Window Manager High CPU, here are the top solutions for you.

Major causes of the Net HELPMSG 2182 error

We carefully studied the user’s experiences and all the reports that came to us. This led us to understand that there are not one but several reasons that can be held responsible for the occurrence of the error. Let’s see what they can be:

  1. Malfunctioning BITS – Several services of the Windows function together for facilitating the download and installation of updates on the PC. BITS (Background Intelligent Transfer Service) is one of them, and any glitch in the particular service occurs, then the error as mentioned above can be a result of it.
  2. System files that get corrupted – Some of the files that remain stored in the system for so long tend to get corrupted. If these files happen to be a part of the update service or process, then they end up affecting the entire task of the Windows.
  3. Faulty update – The updates are deemed to carry a lot of useful services, but it cannot be the case always. They may also affect the system by causing numerous errors.

Besides, let’s figure out how to fix issues of Whea Uncorrectable Error and Your PC ran into a problem and needs to restart effortlessly.

Fix 1: Running the Troubleshooter of Windows Update

As we have already mentioned, the error Net HELPMSG 2182 is related to the app store, there are high chances that it can occur as a result of any faulty update you were trying to install. However, there exists the Windows Update Troubleshooter in the system itself that can help you to fix all such issues related to the updates. Let us tell you the steps that you need to follow in order to make this method work:

1. Click over the search box inside the Start menu. Enter Settings and then open the relevant result.

2. Hit the tab of Update & Security here. Once inside that window, you will see the option of Troubleshoot. Click over it and then look in the windowpane that emerges on the right side.

3. Now you have to double click the option of Windows Update.

4. Lastly, hit over the tab Run the troubleshooter.

Windows Update

5. This will get you a list of all the potential fixes that you can apply for resolving the error.

Once the process finishes, you can expect the removal of the error.

Also, if you are facing the 0x80040154 problem or in Microsoft, click to fix it now.

Fix 2: Resetting the Windows Update Service through the Command Prompt to fix Net HELPMSG 2182 Error

Yet again, a broken update service can affect the Windows by causing many errors like the Net HELPMSG 2182 one too. The logical solution that follows is to reset the Update Service with the help of the Command Prompt for which we have to provide with the Administrative privileges. Follow the guide that we give next to be able to do so:

1. Firstly, hit a right-click over the Start menu or press the keys Windows + X together.

2. In the contextual menu that emerges, click over the option of Command Prompt (Admin). This will open the command-line utility.

Resetting the Windows Update Service through the Command Prompt

3. Now we have first to turn the Windows Update off and for doing that, enter the commands that we give below in the right order-

  • net stop wuauserv
  • net stop cryptSvc
  • net stop bits
  • net stop msiserver

4. Hit the button Enter after entering every command.

5. Now you have to enter another set of commands which are as follow-

  • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
  • ren C:\Windows\System32\catroot2 Catroot2.old

6. The first command will change the name of SoftwareDistribution into SoftwareDistribution.old. After entering the second command, hit Return.

Resetting the Windows Update Service through the Command Prompt

Resetting the Windows Update Service through the Command Prompt

7. Now we have to restart the Windows Update Service. To do that, you will have to enter the first set of commands that we entered above again. Keep hitting Enter after every command that you enter-

  • net stop wuauserv
  • net stop cryptSvc
  • net stop bits
  • net stop msiserver

You are done here. The Net HELPMSG 2182 error would be gone by now.

Fix 3: Running the BITS troubleshooter to fix Net HELPMSG 2182 Error

BITS stands for Background Intelligent Transfer Service, which is a general feature of the Windows systems that regulates the operations running in the background in the OS. Now any fault in this service might cause several Windows errors, the Net HELPMSG 2182 being one of them. However, any such issue can be fixed by the BITS troubleshooter that easily deals with the very general BITS problems that occur in the Windows 10. Let’s see how it is going to do so for you too:

1. Press the keys Windows + R together.

2. Enter Control Panel into the resultant search box and then select the relevant option from the list that emerges.

3. Click on the option View by and set Large icons there. Now navigate through the list and go down. You have to find the option of Troubleshooting and then click over it.

Running the BITS troubleshooter

4. This will send you into the Window of Troubleshooting. On the pane in the left, click over the option of View All.

Running the BITS troubleshooter

5. Some categories will emerge then, and you need to select the option of Background Intelligent Transfer Service. Now you have to hit double-click over it for launching the BITS troubleshooter.

Running the BITS troubleshooter

6. A window will pop-up next and click over the option Advanced. Now select the option Apply repairs automatically and then hit on the tab Next for continuing further.

Running the BITS troubleshooter

Running the BITS troubleshooter

7. This will set the troubleshooter on work. The service will now automatically find out the error.

8. After the entire process ends, close the window of the troubleshooter for exiting.

Most probably, the error would be resolved now.

Fix 4: Running a scan through the System File Checker to fix Net HELPMSG 2182 Error

The Net HELPMSG 2182 is also a result of the system files that get corrupted when stored for a very long time. Removing all such files is essential so that you become able to use the Windows app store easily. The System File Checker is a utility that can help you with the task and remove the BITS error thereby. Let’s see the steps that you need to follow in order to do so:

1. Firstly, hit a right-click over the Start menu or press the keys Windows + X together.

2. In the contextual menu that emerges, click over the option of Command Prompt (Admin). This will open the elevated Prompt Window.

3. Before you begin with the SFC scan, you will have to enter a command into the Prompt window-

DISM /Online /Cleanup-Image /RestoreHealth

4. Now click on the tab Return for finally fixing the image corruptions in Windows 10.

5. At this step, enter the following command into the window

sfc /scannow

Using SFC scan in place of trustedinstaller

6. Hit the tab Return again, which will launch the File checker software to start the scanning process. This will last for more than half an hour, most probably.

7. Once the scan and repair of the detected files finish off, close all the Windows and then restart the PC.

The error will be resolved in all probability after this method.

Fix 5: Resetting the cache of Microsoft Store to fix Net HELPMSG 2182 Error

This particular solution is going to help certain users more who are facing the problem of Net HELPMSG 2182 while trying to access the Microsoft Store. Let us now move to see the method straightaway:

1. Before you begin with the process of deleting the cache, you need first to open MS Store and sign out of the user account in there.

2. Now open the search box of the Windows 10 OS. Enter the option Command Prompt into that box.

3. Upon the opening of the Prompt, hit a right-click over it. Out of the options that are present in the resultant context menu, select the one of Run as administrator.

4. In the next window of Command Prompt that emerges, enter the following command



6. Hit the button of Return. This will start the process of deletion of the cache of the MS Store.

7. Once all of this gets completed, restart the PC.

By this time, the error will be gone.


That was all! We hope that these solutions will help you troubleshoot the system and remove the Net HELPMSG 2182 error completely so that you don’t encounter it anymore. If you have any more ideas and solutions to this issue, do share it with us.

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